Iris Software appraised at CMMI Maturity Level 3 for Services
Iris Software today announced that it has been appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® for Services.
The appraisal was performed by QAI India Limited
CMMI® is a capability improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance. An appraisal at maturity level 3 indicates the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and improved over time.
QAI India Limited assessors with the Iris CMMi team
At Iris we continuously strive to improve our Service Quality and
Customer Satisfaction and the recent transition to CMMI for Services model has helped us further in realizing that vision. Iris believes in a metric driven culture and the founding principles and objectives on which our Process Improvement Journey stands are Ensure Delivery Commitments, Minimize Rejections, Enhance Customer Satisfaction and Continual Process Improvement. The idea is have a repeatable process which helps to maintain the high Quality standards for our Customers and the successful achievement of CMMI Maturity Level 3 says about our commitment to the vision,” said Mr. Sanjiv Khanna, founder and CEO of Iris Software.
The CMMI® Institute, a subsidiary of Carnegie Mellon University, is
dedicated to elevating organizational performance through best-in-class
solutions to real-world challenges. The Institute is the home of the Capability Maturity Model Integration (CMMI)® for Development, Services, and Acquisition; the People Capability Maturity Model; and the Data Management Maturity Model (DMM)SM, which are capability improvement models that create high-performance, high-maturity cultures. The models are used in thousands of organizations worldwide to deliver results that serve as differentiators in the global market.
Iris is a software services firm that has been in business for over 25 years serving customers in the USA, Canada and India. Iris focuses on developing new software applications, as well as support existing applications with maintenance, testing and other software lifecycle services.
Iris’ services footprint with our customers consists of either executing discrete projects such as developing applications, adding extensions, building enhancements and integrating one application with others or creating an Iris-managed dedicated team as an extension to the customer’s team to handle many ongoing software initiatives such as managed services, software maintenance, concurrent application testing and level 2 application support.
In addition, Iris has pre-built solutions to solve specific business problems. Some examples of Iris solutions are: iMPACT – a framework for work management applications and the Sense and Response (SnR) Solution suite to help manufacturing, distribution and logistics companies optimize processes in Distribution Center Management, Field Inventory Management and their Supply Chain networks.