One of Iris Software’s global standards clients has been awarded the Gold Stevie® Award at the 2026 Stevie Awards for Sales & Customer Service, earning the top distinction in the Front-Line Customer Service Team of the Year (All Other Industries) category.
Recognized globally as one of the most respected business award platforms, the Stevie Awards celebrate excellence in customer service, innovation, and operational performance. The 2026 competition received more than 2,100 nominations from organizations across 41 countries and territories. Winners were selected by over 150 international professionals who evaluated entries based on measurable impact, service innovation, operational excellence, and customer outcomes. The highest-scoring entry in each category receives the gold distinction.
This achievement reflects a strong partnership built on trust, accountability, and consistent delivery.
Over the years, Iris has supported the development and maintenance of mission-critical applications within the global standards ecosystem, helping ensure stability, scalability, and continuous improvement. At the center of this engagement is Iris’ 24×7 Customer Support team, providing global support to member organizations across multiple geographies and time zones.
Beyond performance metrics, what distinguished the team was its mindset: empathy in every interaction, urgency in every response, discipline in every process, and innovation embedded in everyday support operations.
A senior stakeholder from the client organization shared: “I am incredibly proud of this team. This recognition belongs to every colleague who shows up every day with professionalism, care, and a strong one-team mindset. It’s a powerful example of how collaboration and capability can drive meaningful impact.”
This recognition reinforces Iris’ commitment to dependable delivery, global scalability, and a customer-first approach. While the award celebrates the client’s customer service team, it also reflects the strength of a partnership focused on delivering consistent, value-driven experiences on a global scale.
This Gold win marks a proud milestone for the engagement and a testament to the power of collaboration, trust, and excellence in action.
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