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Agent-driven Freight Marketplaces

Agent-driven Freight: The Rise of Autonomous Brokers

Transform freight procurement and operations with Agentic AI that autonomously matches capacity, negotiates rates, manages execution, and responds to real-time disruptions.


    Freight brokerage has traditionally depended on human expertise, relationships, phone-based negotiation, and operational intuition. While this model continues to create value, fragmented data, manual processes, market volatility, and the sheer volume of decisions required across shipments, limit speed, consistency, and scalability.

    Agentic AI is creating a new operating model for freight marketplaces. Autonomous software agents can continuously evaluate capacity, rates, carrier performance, service levels, compliance requirements, weather, traffic, and other real-time signals to make and execute decisions within defined business and risk parameters.

    Unlike traditional digital brokerage, which primarily digitizes existing workflows, agent-driven marketplaces operationalize intent. Shipper, carrier, pricing, routing, risk, and documentation agents can work together to match loads and capacity, negotiate rates, execute contracts, manage dispatch, respond to disruptions, and automate documentation and billing.

    The model also enables more intelligent and transparent decision-making. Agents can continuously optimize multiple objectives, including cost, service reliability, carrier performance, capacity utilization, and carbon intensity, while maintaining an auditable record of decisions and ensuring that actions remain within defined policies.

    Human expertise remains central. A Human-in-the-Loop operating model allows agents to manage high-volume, data-intensive decisions at machine speed while people retain control over strategic decisions, complex exceptions, customer relationships, and situations requiring judgment or empathy.

    For shippers, carriers, brokers, and logistics providers, this can translate into faster matching, improved capacity utilization, more predictable pricing, fewer empty miles, stronger compliance, and greater service reliability. The result is a freight ecosystem that is more responsive, transparent, and efficient.

    The transition requires more than deploying AI agents. Organizations must establish a strong data foundation, integrate transportation and enterprise systems, define governance and risk controls, protect sensitive information, and establish measurable business outcomes. A phased approach allows organizations to build confidence in autonomous decision-making while progressively expanding the scope of agent-driven operations.

    Read our perspective paper to explore how Agentic AI is reshaping freight brokerage and discover a practical approach to building governed, autonomous freight marketplaces that combine machine-speed execution with human judgment.

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      Agentic Quality Engineering

      Transforming Quality Engineering in the Autonomous Age

      Move beyond script-driven automation with Agentic AI that enables contextual, autonomous, and continuously learning Quality Engineering across the software lifecycle.


        Modern software systems are becoming increasingly cloud-native, distributed, API-first, and AI-enabled, while release cycles continue to accelerate. Traditional Quality Assurance (QA) automation, built around predictable system behavior and static regression suites, is struggling to keep pace. Despite growing automation coverage, defects continue to reach production because conventional testing often identifies whether something failed—but not whether an entire class of risk was never validated.

        Agentic AI introduces a new approach to Quality Engineering (QE) by moving beyond deterministic test execution toward contextual, intelligence-driven validation. Specialized AI agents can interpret requirements, analyze change impact, synthesize validation scenarios, orchestrate execution, analyze results, and incorporate production signals to continuously refine validation strategies.

        This shifts QE from a linear requirement-to-test-to-execution model to a recursive lifecycle that learns from both development changes and real-world production behavior. Telemetry, performance trends, log anomalies, support escalations, and recurring production defects can reveal structural coverage gaps and help agents identify emerging vulnerability classes that traditional regression suites may miss.

        An effective Agentic QE model is built on three foundational principles: role-based agentic orchestration, persistent contextual memory, and continuous learning. Together, these enable workload-aware validation across APIs, ETL pipelines, microservices, serverless applications, AI/ML models, and traditional applications while preserving traceability, confidence signals, and human oversight.

        The transformation is not about replacing QE engineers or simply increasing automation. It is about improving the intelligence behind quality decisions—prioritizing validation based on risk and system context, reducing redundant execution, learning from failures, and continuously adapting coverage as software and business requirements evolve.

        Organizations can adopt Agentic QE progressively, beginning with capabilities such as requirement intelligence, semantic change analysis, and risk-based regression optimization, and then incorporating production telemetry, observability, and cross-cycle learning. Over time, this can enable QE systems to become increasingly autonomous while remaining governed by human intent and defined policies.

        Read our perspective paper to explore how Agentic AI can transform Quality Engineering into an adaptive, learning-driven capability that continuously identifies risk, improves validation precision, and helps ensure software works as intended across changing systems and circumstances.

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          Evolution of Hybrid DLT Architecture

          The Evolution of Hybrid DLT: From Permissioned Ledgers to Public Networks

          Discover how hybrid distributed ledger architecture enables financial institutions to balance privacy, compliance, interoperability, and liquidity by combining the strengths of permissioned and public blockchain networks.


            Financial institutions are accelerating their digital asset and blockchain initiatives but choosing between public and private distributed ledger technologies (DLTs) remains a significant challenge. While public networks offer transparency, interoperability, and access to global liquidity, they often fall short of institutional requirements for privacy, governance, and regulatory compliance. Permissioned DLTs address these concerns but can limit interoperability and market reach.

            Hybrid DLT architecture is emerging as the next stage in distributed ledger evolution by combining the strengths of both models. Sensitive business processes, governance, and regulatory controls remain within permissioned environments, while public blockchain networks enable secure settlement, broader market access, tokenized asset distribution, and programmable financial services. This approach allows organizations to unlock innovation without compromising security or compliance.

            Successfully implementing a hybrid architecture requires more than connecting two networks. Organizations must carefully address governance, identity management, interoperability, cross-chain communication, custody, regulatory alignment, cybersecurity, and enterprise integration. Architectural decisions around asset lifecycle management, smart contracts, cross-chain bridges, and compliance frameworks play a critical role in ensuring secure and scalable deployments.

            Leading financial institutions are already demonstrating how hybrid DLT can support tokenized assets, improve operational efficiency, expand liquidity, and bridge traditional finance with decentralized finance. As regulatory frameworks continue to mature, hybrid architectures are expected to become the preferred foundation for enterprise blockchain adoption.

            Read our perspective paper to explore the evolution of hybrid DLT, understand the key architectural considerations for successful implementation, and learn how financial institutions can build secure, compliant, and future-ready digital asset ecosystems.

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              Agentic AI Framework Operational Risk Commercial Corporate Banking

              Agentic AI Reduces Risk in Commercial Banking

              Strengthen operational resilience by embedding AI-driven intelligence, governance, and human oversight into commercial and corporate banking workflows.


                An Agentic AI framework introduces intelligent AI agents that continuously monitor operational workflows, detect anomalies, recommend policy-aligned actions, and support decision-making within clearly defined governance boundaries. By combining contextual intelligence with human oversight, banks can improve operational efficiency, strengthen risk management, and maintain transparency, accountability, and regulatory confidence.

                The framework also enables organizations to capture and institutionalize expert knowledge through a Human-in-the-Loop (HITL) approach. As business and risk professionals review exceptions, interpret policies, and make critical decisions, the platform continuously learns from these interactions. This evolving decision intelligence improves the accuracy, consistency, and policy alignment of future recommendations while ensuring that high-impact decisions remain under human oversight.

                From operational process monitoring and credit risk support to documentation automation and loan servicing, Agentic AI enables commercial and corporate banks to embed intelligence directly into operational workflows. The result is faster decision-making, improved compliance, enhanced operational efficiency, and greater organizational resilience.

                Read our perspective paper to discover how an Agentic AI framework helps commercial and corporate banks transition from reactive operational risk management to proactive, AI-powered operational intelligence.

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                  Reuters – The Future of Insurance 2026

                  Reuters – The Future of Insurance 2026

                  Reuters – The Future of Insurance

                  Connect with Venkat Laksh, our Head of Insurance IT Sales, at the 2026 FOI forum to learn how insurers are fusing advanced, AI-driven technologies and other enterprise growth areas.

                  Reuters Events hosts this year’s Future of Insurance (FOI) forum on June 25-26, 2026, at the Marriott Marquis Hotel in Chicago, Illinois. FOI is a premier North American industry event where more than 500 insurance leaders come together to discuss and align key topic areas of technology, products, customers and risk. The primary themes of this year’s FOI sessions are turning strategy into growth, building the digital backbone, elevating customer experience, and ensuring risk readiness.

                  Iris provides Insurtech services to leading insurers, in property, casualty, specialty, life and annuity, and other sectors, that result in measurable positive outcomes in these areas. Venkat Laksh, our Head of Insurance IT Sales, is attending FOI 2026 to share Iris client success stories and the value derived from our advanced AI-powered capabilities, domain expertise, and collaborative, client-centric approach. Learn from Venkat how partnering with Iris and applying our solutions in Agentic and Generative AI/ML, Application Engineering and Modernization, Cloud and Data Engineering, can advance the digital transformation and strategic growth goals of your enterprise.

                  You also can contact our InsurTech team, including Abhineet Jha, Head of Insurance IT Services, and Client Partners Glenn DeGeorge, Parijat Sharma, and Vaibhav Brajesh and Delivery Partner, Mayank Khanna, to discuss your technology objectives.

                  Learn more about our Insurance Technology Services and Generative AI Experience.

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                  Unified platform automates investment deal data

                  INSURANCE

                  Unified platform automates investment deal data

                  Self-service web portal built with API integration replaces legacy SharePoint system, delivers improved UX, cost-efficiency, and real-time reporting for teams managing deals and issuer data.

                  Client
                  Large NY-based insurance and investment company
                  Goal
                  Develop a modern, scalable system to manage deal and issuer data efficiently while eliminating legacy costs and inefficiencies
                  Tools and Technologies
                  .Net Core 6(API) , Background Service, Angular 14, SQL Server
                  Business Challenge

                  The client’s SharePoint-based system for managing deal and issuer details faced major limitations. As data volume and user count increased, the platform became slow, difficult to customize, and expensive to maintain. Integration with other critical tools was limited, reducing efficiency and scalability. These constraints created risks to effective deal management and hindered the ability to scale operations.

                  Solution
                  • Built a modern web-based system using Angular (front-end), .NET Core (back-end), and SQL Server (data storage)
                  • Developed a self-service portal for internal teams to easily manage deal and issuer data
                  • Automated data ingestion, cleaning, and storage with a background service for accuracy and consistency
                  • Integrated Splunk and Application Insights to enable real-time monitoring of system health and performance
                  Outcomes
                  • Substantial cost savings by eliminating SharePoint licensing and maintenance expenses
                  • Improved performance and scalability with faster system response and ability to support more users
                  • Enhanced user experience through a modern, intuitive, and efficient interface
                  • Increased automation, reducing manual tasks and errors while saving time
                  • Real-time reporting and accurate deal projections for better decision-making
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                  New document workflow portal boosts productivity

                  INSURANCE

                  New document workflow portal boosts productivity

                  Modernized document workflow system with advanced search capabilities, intuitive UI, and seamless integration improves efficiency and reliability.

                  Client
                  A leading mutual life insurance provider
                  Goal
                  Build a robust, user-friendly portal to streamline document review workflows with seamless integration and advanced search
                  Tools and Technologies
                  React JS
                  Business Challenge

                  The insurer needed a robust solution to streamline workflow management for documents requiring editing or review before being published, stored, or delivered to customers. This required building a new, user-centric portal that integrates effortlessly with existing applications and systems and provides internal users with an intuitive and efficient process for managing document workflows.

                  Solution
                  • Upgraded front-end features to improve usability and performance
                  • Designed an advanced filtering interface for more precise document search
                  • Developed reassignment functionality with intelligent, suggestive search capabilities
                  • Enhanced case manager search to enable faster and more accurate results
                  • Optimized API integration for smooth communication between frontend and backend systems
                  Outcomes
                  • Streamlined workflows resulting in faster and more reliable document management
                  • Greater filter accuracy enabling precise document and case manager search
                  • Modern, intuitive interface boosting user satisfaction and productivity
                  • Seamless performance of search and reassignment features without slowing the system
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                  Modern system for insurance data management

                  INSURANCE

                  Modernizing product data ingestion and distribution

                  Development of a robust framework and a secure, automated solution to ensure smooth migration of data from legacy systems to AWS while maintaining flexibility in distribution across file formats and channels.

                  Client
                  A large NY-based life insurance and investment company
                  Goal
                  Create a secure, automated solution for data ingestion and a robust framework for distribution across channels
                  Tools and Technologies
                  Python, PySpark, AWS Glue/Redshift/Lambda/S3/Aurora, Stonebranch, Jira, Github
                  Business Challenge

                  The client used a legacy product data infrastructure (PACE) and other systems that provided neither fully-secure access nor enabled efficient quality checks. This affected system integration and data ingestion and distribution. 

                  Workflows and checks were not adequately automated, and they did not offer a reusable framework to generate and deliver outbound data files aligned with business requirements.

                  Solution
                  • Created reusable and scalable ETL/ELT pipelines using Python and AWS services
                  • Integrated Stonebranch for orchestration and automated job scheduling, with monitoring mechanisms and alerts 
                  • Tuned Redshift queries and optimized data ingestion processes to reduce latency and improve throughput
                  • Defined data specifications and output formats as per business needs
                  • Built a configurable pipeline to create dynamic CSV/Excel files from Redshift views
                  • Automated file delivery via email/SFTP monitored and orchestrated by Stonebranch 
                  Outcomes
                  • Improved data distribution and a reusable framework for ingestion and distribution of data across existing and new products
                  • Streamlined operations and improved data accessibility
                  • Enhanced performance and scalability 
                  • Ensured better data quality and governance with automation and structured reusability 
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                  Modernizing Java & Spring Boot with iRenew

                  Modernizing Java & Spring Boot with iRenew

                  Learn how enterprises can modernize legacy Java and Spring Boot apps using a semi-automated approach that improves performance, reduces tech debt, and accelerates time-to-market.




                    Modernizing enterprise applications is a complex challenge. It often requires manual or semi-automated refactoring to assess the impact of upgrades, automation, and cloud migration. Key considerations include cross-platform compatibility, performance, security, scalability, and talent availability.

                    Many enterprise systems—especially those built on older versions of Java and frameworks like Spring Boot—are reaching end-of-life. Java 8 and Spring Boot 1.x/2.x, for example, no longer meet today’s security and performance demands, prompting organizations to consider modernization.

                    Iris iRenew offers a structured, semi-automated methodology to upgrade legacy Java applications. By combining open-source tools, refined processes, and deep migration expertise, iRenew drives 11-20% efficiency gains by automating key phases like discovery, refactoring, and testing.

                    Read our Perspective Paper for a detailed playbook on the modernization journey, including key phases, measurable benefits, and a real-world case study.

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                      Move to Singularity platform benefits insurer

                      INSURANCE

                      Move to Singularity platform benefits insurer

                      Modernizing multiple legacy accounting systems into a unified AI-powered cloud platform achieves new levels of scalability and intelligent reporting.

                      Client
                      Large NY-based life insurance & investment company
                      Goal
                      Modernize multiple legacy accounting systems to achieve operational efficiency, scalability and improved data analytics
                      Tools and Technologies
                      Python, Oracle, SQL Server, AWS Server, Jira, Stonebranch
                      Business Challenge

                      The insurer sought a comprehensive cloud-based solution using modern infrastructure and automation to address key challenges. The Singularity platform was selected to integrate investment data from multiple accounting systems, including SS&C CAMRA, Blackrock, IDCFX, Mackay, and Marked Price, into a unified solution. The project aimed to modernize the insurer’s legacy Debt & Derivatives system, which was limited in functionality, lacked scalability, and hindered business growth due to its outdated, on-premises infrastructure.

                      Solution
                      • Seamless integration of data into and out of the Singularity platform enabled streamlined operations
                      • Stonebranch Universal Automation Controller on AWS was leveraged to automate and schedule data extracts, ensuring timely and reliable data availability
                      • Robust data integrity checks were embedded throughout the pipeline to maintain high-quality outputs
                      • Tableau was integrated to deliver interactive dashboards, enabling data-driven decision-making across business functions
                      Outcomes
                      • The solution delivered greater scalability, system reliability, and data accuracy
                      • The streamlined data ecosystem significantly enhanced overall user experience
                      • Unified data and interactive Tableau dashboards established a single source of truth, supporting more informed business decision-making
                      • The modernized platform enabled the generation of complex business-critical reports that were not possible with the legacy system
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