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The Iris intelligent automation themes combine a range of technologies to introduce automation within the context of a function or industry to create seamless end-to-end processes and experiences. Robotic automation when paired with machine learning and cognitive technologies, step up productivity and achieve the desired value.
Our suite of automation solutions covers intelligent automation (accelerated automation and conversational automation), test automation and DevOps automation.
Accelerated automation comprises robotic process automation (RPA) and point automation. RPA involves rules-based processes which can either be fully automated or assisted manually in case of exceptions and are typically orchestrated in standard platforms. Point Automation applies to automating specific tasks at an individual user level. These are largely suited for batch operations and work queues or schedules.
Conversational automation involves automating a conversation in the form of virtual assistants for providing information, aiding in performing actions and offering recommendations with the help of natural language understanding. Here, virtual assistants engage with users in an interactive manner. They also interact with backend systems to fetch and deliver information, aid a user in completing a task and make recommendations on the basis of understanding their intent.
Cognitive extensions supplement and enhance the automation themes listed above with features such as speech to text conversion, contextual speech, and extraction from images, documents, speech and text.
Our Intelligent Automation Accelerator called iASQ - Automated Service Requestor Automation is a framework to build a unified Omni channel interface to address service requests.
An ML based suite of accelerator, iASQ stitches multiple channels like chatbots, email systems, collaboration platforms etc. and intelligently integrates with ITSM platforms like ServiceNow, Jira Service Desk etc. The iASQ engine is capable of handling automated triaging, adaptive capacity planning, automated resolutions, user self-service recommendations and evolving towards predicting & preventing future IT issues.
At Iris, we have formulated various test automation approaches to enable a competitive advantage and faster realization of benefits.
Test Automation for the cloud: This involves applications deployed on and for the cloud infrastructure, adopting a distributed mode of execution using cloud agents and a containerized environment for test execution.
We have capabilities to accelerate test automation, speeding up digital app release cycles and eliminating costly testing bottlenecks.
Micro-services/API Test Automation: A Micro-services testing approach consisting of focused, small services that together create a complete application or task.
We deploy contract testing, creating and using simulators for mocking and integrating using mature REST systems.
We have sophisticated expertise in delivering DevOps automation solutions for financial services customers. We have undertaken complex engagements that include onboarding highly critical financial systems with customized DevOps solutions, setting up the complete DevOps pipeline with cloud-based integrations resulting in return on investment and cost savings.
Our Services portfolio comprises providing end-to-end DevOps service with the help of best-in-class tools. We work in close collaboration with our clients to create practical high-tech solutions based on DevOps design to help organizations achieve their strategic objectives. We have undertaken complex engagements that include onboarding highly critical financial systems with customized DevOps solutions, setting up the complete DevOps pipeline with cloud-based integrations creating ‘smart’ environments that have resulted in considerable return on investment and cost savings for our customers.
We have experience in delivering DevOps solutions using technologies like Jenkins, Ansible and other technologies from leading vendors like IBM, Nexus, Pivotal, etc. Iris offers services across entire SDLC, i.e., designing and Developing Software, including DevOps and DevSecOps services, as well as the DevOps service alone.
We offer a matured automation practice well-versed working in multi-channel, cloud application and agile environments. We have established strengths in adaptive and cognitive automation using a combination of technology approaches including RPA, natural language processing, machine learning, deep learning and reinforced learning strengths.
Our experts can help you find the right solutions to meet your needs.
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