Consolidating and standardizing digital payment services to one configurable system lowers costs, enhances service, and enables future e-commerce platform integrations.
Client
An educational testing and assessment organization
Goal
To streamline external gateway and acquirer services into a single system to reduce costs, boost service and enable wider payments and e-commerce integration
Tools and Technologies
Angular JS, PeopleSoft T&L, Vertex Tax Cloud, Chase Payment Tech, PayPal, PostgreSQL
Business Challenge
The client needed to standardize all credit card and e-payment processes by replacing custom-developed and externally hosted gateways with a merchant-configurable system. The aim was to consolidate gateway and acquirer services under a single vendor to reduce costs, improve service levels, and enable future integration with SaaS or open-source e-commerce solutions.
Solution
- Created a centralized set of payment collection and processing pages for all e-commerce applications
- Ensured PCI compliance at an enterprise level
- Integrated and streamlined system reconciliation processes
- Implemented robust logging, error handling, and real-time status updates for transactions
- Deployed a post back system to capture responses, validate outcomes, update registration statuses, and send error reports via email
- Designed the system for future integration with SaaS or open-source e-commerce platforms
Outcomes
- Reduced costs by eliminating external payment gateway hosting and development fees
- Delivered updated and user-friendly validation messages
- Enabled future API development for a fully functional service/connection
