LIFE SCIENCES
Product engineering strengthens clinical trial management platform
Advancing a clinical trial management platform through product engineering, API modernization, and continuous improvements to scalability, security, and performance.
Client
Leading provider of clinical trial reviews, research, compliance services
Goal
To strengthen the CTMS platform through continuous product engineering, modernization, and technology improvements.
Tools and Technologies
AWS Lake Formation, Java, PostgreSQL
Business Challenge
The client's Clinical Trial Management System (CTMS) supports clinical studies across the research lifecycle, from study setup through closeout. The platform also helps streamline clinical trial operations, improve billing compliance, and provide actionable reporting and analytics.
As the product continued to evolve, the client needed to enhance its core capabilities while maintaining the scalability, performance, security, and reliability required to support growing clinical research needs.
The platform also required modernization of its integrations and continued development of business-critical capabilities to improve interoperability and support future growth.
Solution
- Iris acted as a strategic product engineering partner, supporting the evolution of the CTMS platform and its long-term product roadmap.
- The team owned end-to-end delivery of business-critical features, covering requirements analysis, solution design, development, testing, and release. Iris also drove continuous product and technology improvements to enhance platform scalability, performance, security, and maintainability.
- As part of the modernization efforts, Iris enhanced APIs and integrations to improve interoperability and prepare the platform for future growth. The team worked closely with product management and business stakeholders to translate customer needs into relevant product capabilities.
- Iris contributed across key functional areas, including Protocol Creation, Clinical Trial Calendars, and Payments & Financial Management.
Outcomes
The product engineering engagement helped strengthen the CTMS platform across accessibility, integration, security, and reliability. Key outcomes included:
- Achieved WCAG 2.0 compliance for the client's research portal, improving accessibility and user experience
- Modernized payment integrations by migrating from SOAP to REST APIs, improving interoperability and scalability
- Strengthened product security and reliability through proactive vulnerability remediation and critical security enhancements
