
Transportation & Logistics
How APIs help in rapid customer onboarding
A global leader in logistics created an API ecosystem that significantly transformed its customer experience.
The client is a leading logistics and transportation services provider, ranked among the top 10 in the world.
Rapid onboarding of partners and customers; improve customer experience.
Azure, Dell Boomi APIM and oAuth 2.
The growing volume of business required the client to respond faster to market demands. On their current systems, it was a challenge for the support staff to onboard new clients and service their requests.
The client needed a solution that would help it respond quickly to diverse business needs, including:
We proposed and developed a comprehensive API layer that allowed customers and partners to access client systems using APIs.
Customers and partners could easily track shipments and get quotes on their own. This reduced the need for support personnel to service routine requests. The team configured these APIs on Boomi’s API Management to enable seamless real-time integration.
Multi-cloud integration and services development improves order management, time-to-market, and performance.
Digital financial services company increased automation coverage and patch delivery efficiencies with quality engineering.
Multinational bank uses big data platform to improve AML compliance and protect clients and franchises from financial crimes.
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