Reuters – The Future of Insurance
Connect with Venkat Laksh, our Head of Insurance IT Sales, at the 2026 FOI forum to learn how insurers are fusing advanced, AI-driven technologies and other enterprise growth areas.
Reuters Events hosts this year’s Future of Insurance (FOI) forum on June 25-26, 2026, at the Marriott Marquis Hotel in Chicago, Illinois. FOI is a premier North American industry event where more than 500 insurance leaders come together to discuss and align key topic areas of technology, products, customers and risk. The primary themes of this year’s FOI sessions are turning strategy into growth, building the digital backbone, elevating customer experience, and ensuring risk readiness.
Iris provides Insurtech services to leading insurers, in property, casualty, specialty, life and annuity, and other sectors, that result in measurable positive outcomes in these areas. Venkat Laksh, our Head of Insurance IT Sales, is attending FOI 2026 to share Iris client success stories and the value derived from our advanced AI-powered capabilities, domain expertise, and collaborative, client-centric approach. Learn from Venkat how partnering with Iris and applying our solutions in Agentic and Generative AI/ML, Application Engineering and Modernization, Cloud and Data Engineering, can advance the digital transformation and strategic growth goals of your enterprise.
You also can contact our InsurTech team, including Abhineet Jha, Head of Insurance IT Services, and Client Partners Glenn DeGeorge, Parijat Sharma, and Vaibhav Brajesh and Delivery Partner, Mayank Khanna, to discuss your technology objectives.
Learn more about our Insurance Technology Services and Generative AI Experience.
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Get in touchAWS Summit NYC June 2026
AWS Summit NYC
Meet our team at the Summit to learn how our latest Cloud, Agentic & Generative AI, Modernization, and Data & Analytics innovations are benefiting clients in key industries.
A team of technology and domain professionals from Iris Software, an AWS partner, is attending the AWS Summit on June 17, 2026, at the Jacob Javits Convention Center in New York City. The team is excited to share insights about our latest innovations in Cloud Engineering and Migration, Agentic and Generative AI, Application and Infrastructure Modernization, and Data & Analytics. All are foundational to the digital transformation, competitiveness and growth of enterprises in nearly every industry.
The group also can discuss the measurable positive outcomes, such as enhanced security, scalability, reliability, productivity, cost-efficiency, customer experience, decision-making, and risk management and compliance, that are benefiting our clients in key sectors such as banking, anti-money laundering, insurance, financial and professional services, and logistics.
Connect with our team at the Summit or the links below to learn more about our advanced technology solutions. Our attendees include:
- Ryan Fagan - Senior Client Partner, Financial Services
- Georgy Jose - Client Partner, Enterprise Services
- Abhineet Jha - Head of Insurance IT Services
- Vaibhav Brajesh - Client Partner, Insurance IT Services
For more insights, read about our Cloud, Generative AI, and Data & Analytics services and success stories, as well as our perspective papers on Cloud Migration Challenges and Solutions, How Gen AI Can Transform Software Engineering, and Succeeding in ML Ops Journeys
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Get in touchA highly robust and reliable performance testing solution
Newly automated, AWS-based performance testing system better handles loads, bottlenecks, and SLA compliance, with near 100% reliability for the new architecture.
Client
Leading health coaching organization with a global network
Goal
To ensure automated performance testing for SLAs using a cloud-based system with near 100% reliability on new architecture
Tools and Technologies
JMeter, Datadog, AWS API Management, Dockers orchestrated with Kubernetes, Azure CDN
Business Challenge
The client’s Learning Management System and certification applications, built on a microservices-based architecture, required robust performance testing. Existing solutions struggled with encryption of APIs, varying network bandwidths, multi-region responses, and other critical parameters.
The goal was to create a cloud-based performance testing framework that could meet predefined service level agreement (SLAs), eliminate bottlenecks, ensure cost efficiency, and deliver near 100% reliability.
Solution
- Defined performance goals and identified bottlenecks
- Developed performance scripts using JMeter
- Ran bulk user load tests from three load generator machines using JMeter distributed load model
- Validated transactions across downstream applications through Validated transactions across downstream applications through load tests with an incremental and iterative approach; various network simulation techniques; load tests using Datadog APM; need-based spin-up of performance environment.
Outcomes
- Created 47 API test scripts using complex custom bean shell sampler and post processer
- Executed 30+ test cycles covering load, stress, scalability, endurance, spikes
- Identified nine critical performance bottlenecks including: middleware (API connector), database performance (mainly with indexes and orphan views)
- Automated shift left performance testing and integrated DevOps
- Ensured cost efficiency with optimized AWS ecosystem
- Enhanced overall system reliability from 73% to near 100
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API integration secures news feed portal
Custom-integrated, AWS-hosted portal with secure API, SSO integration and user-friendly interface delivers timely financial news and lowers costs.
Client
Large NY-based life insurance and investment company
Goal
Develop a secure AWS-based portal to deliver financial news with API integration, SSO, and consistent user experience
Tools and Technologies
NET 8.0, ASP.NET MVC, AWS, EC2, Lambda, S3, SES, API Gateway
Business Challenge
The client needed a custom, AWS-hosted application to deliver financial news via external API integration. The solution had to support secure access for both internal and external users with Ping-based SSO. Additionally, the interface required UI/UX alignment with an existing legacy platform for consistency. Timely news delivery also was critical, compelling automated data refreshing every 15 minutes to ensure accuracy and relevance.
Solution
- Automated data ingestion using AWS Lambda to fetch and process news from external API every 15 minutes
- Developed an ASP.NET MVC application on Amazon EC2 with a user-friendly dashboard, filtering, and search capabilities
- Integrated Ping Identity for secure, role-based SSO access for internal and external users
- Secured communication with external API through IBM DataPower and mutual TLS
- Designed UI/UX to mirror the legacy platform for a seamless and familiar experience
Outcomes
- Reduced licensing costs by replacing full third-party access with targeted API usage
- Gained full application ownership and flexibility for future enhancement and customization
- Strengthened security with mutual TLS and DataPower integration
- Simplified authentication and authorization through SSO integration
- Improved operational flexibility with configurable refresh intervals and archiving strategies
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Strengthening Product Data Management
Delivered a secure, scalable, and user-friendly platform that transformed product data management, improved efficiency, and ensured governance.
Client
Large NY-based insurance and investment company
Goal
Build a secure, scalable, and governed platform for product data management while eliminating legacy inefficiencies
Tools and Technologies
Java 21, Spring Boot, AWS, Jenkins, Stone Branch, Jira, Microservices, Redshift, Aurora, DynamoDB, Angular, JS, MYSQL, EKS, SQS
Business Challenge
The client needed a modern and secure interface for managing entity data such as mutual funds and ETFs. Legacy dependencies and the absence of a centralized UI led to inefficiency, limited user control, and slower operations. The challenge was to design a governed, user-friendly, and scalable solution that could improve efficiency and security without disrupting downstream systems.
Solution
- Built a decentralized entity management platform with a secure UI for entity data and bulk file uploads with built-in validations
- Designed microservices with a staging database for faster, modular delivery
- Implemented LDAP-based authentication and role-based access for enhanced governance and security
- Deployed on containerized EKS with multi-region scalability to ensure resilience and high performance
Outcomes
- Accelerated delivery with microservices, CI/CD, and file-based updates reducing manual effort
- Empowered users with a role-based UI and approval workflows for direct entity data management
- Strengthened architecture with containerized EKS deployment and LDAP-based authentication for scalability, security, and resilience
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Developing an automated, agnostic test framework
A lightweight, agnostic automation ecosystem validating 628 requirements and 7,689 test cases, achieving 95% automation coverage and 25x faster release cycles with consolidated Tableau reporting.
Client
Global health coaching and certification organization
Goal
To develop a test automation framework core across multiple applications with consolidated tableau dashboards for reporting
Tools and Technologies
Selenium, Java, REST Assured, Azure API Management, Docker, Tableau, Jira, Git
Business Challenge
The client used a technology stack comprising different applications without employing automated testing. This resulted in scattered reporting across the stack and made it difficult to validate end-to-end business flows. Rigorous testing was required to ensure quality, security, and compliance.
The aim was to develop a core test automation framework with common utilities and support for UI, API, mobile and Salesforce applications and consolidated Tableau dashboards for reporting and greater efficiency, security and compliance.
Solution
- Developed an in-house agnostic test framework (core) to support UI, API, mobile and Salesforce applications
- Built common utilities in core framework for enterprise and application layers
- Ensured parallel and cross browser testing, flaky tests handling and inbuilt retry logic
- Identified E2E business flows to validate downstream impact
- Implemented a lightweight test automation ecosystem
- Integrated DevOps using AWS
- Leveraged Selenium for script development
Outcomes
- Developed a common framework to support all applications
- Covered 628 business requirements and created/executed 7,689 test cases
- Delivered a 25x faster release cycle that required minimal maintenance
- Speed up script development by 4x
- Automated ~95% of coverage
- Enhanced efficiency in reporting through consolidated tableau dashboards
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Scalable platform for learning and engagement boosters
Built a scalable learning center platform with microservices and LMS plug-ins, achieving 99.99% uptime, 70% higher engagement, and 50% less manual effort.
Client
A global health coaching and certification organization
Goal
Re-architect the existing platform, improve user experience and boost student engagement, retention, and graduation rates
Tools and Technologies
AWS CloudFront, AWS CloudWatch, Lamda, Amazon EndPoint, AWS, Twilio
Business Challenge
The client used a legacy monolith learning platform served from multiple LMS that required multiple logins. Adding new features took significant effort and risked disrupting existing ones.
The system experienced substantial downtime at periods of peak load, leading to poor user experience, lower graduation rates, and revenue loss.
The goal was to modernize the technology platform and reduce manual intervention to achieve 99.99% uptime.
Solution
- Re-architected the technology platform using microservices and an event-driven architecture
- Redesigned the user experience and engagement models
- Reduced manual intervention
- Automated scheduling, payment and scoring for tests
Outcomes
- Achieved 99.99% uptime on new platform
- Delivered a unified learning experience to students across multiple LMS platforms
- Increased student engagement with learning content by over 70%
- Cut operations-related effort by more than 50%
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Building a sustainable and scalable evaluation network
A scalable evaluation solution securely managed millions of constructed responses annually with role-based access, monitoring, and reporting for distributed and in-person scoring.
Client
A major educational testing and assessment organization
Goal
To build a sustainable and scalable evaluation solution for varied scoring systems across millions of constructed responses
Tools and Technologies
AWS CloudFront, AWS CloudWatch, Lamda, Amazon EndPoint, AWS, and Twilio
Business Challenge
The client needed a sustainable and scalable system to manage the evaluation of millions of constructed responses (CRs) annually through distributed or in-person scoring.
The goal was to develop streamlined processes, standardized reporting features, and secure, role-based access, as well as admin modules for monitoring.
Solution
Developed an online network for evaluation with enhanced capabilities for sample selection, training, monitoring, scoring and reporting, like:
- Streamlined reports to facilitate online communications and rater mentoring
- Secure, role-based access with appropriate restrictions for system functions
- Admin modules for broadcast, central documentation and communications
- Facilities for monitoring, broadcast, search and other tasks
- Multi-media modes for scoring
- Monitoring for ratings, reviews and other activities as required
Outcomes
- Ensured robust scheduling and integrated forecasting to project rater demand
- Enabled configurable role-based permissions to specific scoring and administrative functions
- Established program hierarchy setup with specific scoring/scheduling needs
- Created user-friendly interface with role specific navigation
- Developed direct tie to IBIS item bank for multiple functions
- Provided real-time, tier 2 support for active test evaluators
- Minimized downtime to avoid extending billable hours for evaluators
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Developing a unified platform for educational testing
An integrated system for test delivery solutions and management across various modes with AWS integration and improved infrastructure to enhance accessibility and deliver robust security and compliance.
Client
A major educational testing and assessment organization
Goal
To develop a comprehensive, secure test delivery and management platform with customizable UI and multi-device compatibility
Tools and Technologies
AWS Cloud Solutions
Business Challenge
The client wanted to develop a comprehensive platform for test delivery and management to replace outdated Java-based systems with one built on modern standards.
The goal was to streamline processes by integrating various components and functionalities and develop a test delivery engine which would support high-stakes exams. The solution also needed to offer customizable user interfaces and compatibility with multiple devices.
Solution
- Hosted and delivered tests using AWS cloud solutions and installers for local servers, admin stations, verification tools, and more
- Developed multiple delivery solutions including secure browser-based tests for testing centers and non-secure browser tests for home use
- Supported remote proctoring solutions for TOEFL, GRE, CLEP, and others
- Enabled special accessibility features for persons with disabilities
- Used native code to detect virtual key and mouse events to ensure security and compliance with ADA
Outcomes
- Simplified the test-taking experience by consolidating proctoring and assessment processes into a single secure browser
- Modernized user interface using contemporary HTML5 standards
- Developed features for persons with disabilities such as keyboard accessibility and screen reader support
- Delivered compliance with ADA
- Enabled configurable branding
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Redeveloping web architecture with responsive design
Responsive redesign improved site speed by 30%, boosted session duration by 20%, and increased ad revenue by 15% while migrating 100% of legacy content seamlessly.
Client
Global health coaching and certification organization
Goal
To develop a responsive website while migrating existing blogs for improved visibility, user experience, and revenue streams
Tools and Technologies
ReactJS, Strapi, Azure API Management, Docker, Kubernetes, AWS CDN
Business Challenge
The client had a website that was static and non-responsive. It had developed extensive and content-rich blogs, but these had been published using an old CMS, Drupal, which severely impacted their SEO and SEM rankings, and reduced reach.
The goal was to redevelop the website with a new CMS that could integrate with multiple platforms to distribute content across various digital channels. Another objective was to leverage the existing content bank without requiring major rework during migration to the new system.
Solution
- Redeveloped a React-based responsive website with new design and positive Lighthouse reports
- Created custom scripts to migrate content from Drupal to Strapi, while retaining or standardizing source formatting
- Developed a headless CMS as a single source to publish content across digital channels
- Integrated tools for monetization
Outcomes
- Greatly improved user experience with a 17% decrease in website bounce rate and 20% rise in average session duration
- Improved website performance to deliver high Lighthouse scores, 30% faster page loading and 10% increase in traffic
- Streamlined content management with headless CMS, resulting in 20% reduction in time taken for content creation and 25% increase in content updates per month
- Integrated new monetization tools to deliver 15% increase in monthly ad revenue and 10% increase in revenue from affiliate marketing programs
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