Consolidating and standardizing digital payment services to one configurable system lowers costs, enhances service, and enables future e-commerce platform integrations.
Client
An educational testing and assessment organization
Goal
To streamline external gateway and acquirer services into a single system to reduce costs, boost service and enable wider payments and e-commerce integration
Tools and Technologies
Angular JS, PeopleSoft T&L, Vertex Tax Cloud, Chase Payment Tech, PayPal, PostgreSQL
Business Challenge
The client needed to standardize all credit card and e-payment processes by replacing custom-developed and externally hosted gateways with a merchant-configurable system. The aim was to consolidate gateway and acquirer services under a single vendor to reduce costs, improve service levels, and enable future integration with SaaS or open-source e-commerce solutions.
Solution
- Created a centralized set of payment collection and processing pages for all e-commerce applications
- Ensured PCI compliance at an enterprise level
- Integrated and streamlined system reconciliation processes
- Implemented robust logging, error handling, and real-time status updates for transactions
- Deployed a post back system to capture responses, validate outcomes, update registration statuses, and send error reports via email
- Designed the system for future integration with SaaS or open-source e-commerce platforms
Outcomes
- Reduced costs by eliminating external payment gateway hosting and development fees
- Delivered updated and user-friendly validation messages
- Enabled future API development for a fully functional service/connection
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Facilitating data-driven analytics and decision support
Creating a Data Lakehouse as a single source of truth with a multi-year strategy to derive insights, identify gaps, and enable fact-based decisions.
Client
An educational testing and assessment organization
Goal
To create a single data source that gives market insights, identifies gaps and facilitates a multi-year data-driven strategy
Tools and Technologies
Redshift, AWS Glue, AWS Kinesis, Apache Spark, AWS Athena, AWS Lake Formation
Business Challenge
The client managed vast amounts of data from multiple sources to extract market insights However, duplication across approximately 300 applications hampered analytics and adaptability. The goal was to eliminate duplication, identify gaps, and create a single source of data that could be leveraged for efficient, data-driven decision-making.
Solution
- Built a centralized Data Lake and Data Lakehouse as the single source of data
- Facilitated seamless data ingestion
- Created a single version of data and DataOps processes
- Streamlined governance through retirement of duplicate and mirrored databases
- Outlined a multi-year data strategy with clear foundational steps for scalability
Outcomes
- Enabled analysis and advanced analytics using a centralized data lake
- Transformed decision making into a data-driven process
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Migrating multiple databases to one streamlined source
Developing an architecture for data migration from several databases to a single, streamlined source with automated workflows, improved data analytics, execution of complex business rules, and cost savings.
Client
Major educational testing and assessment organization
Goal
Enable data migration from multiple sources to a streamlined source with automated workflows and improved data analytics
Tools and Technologies
AWS Glue, Redshift, Power BI, Oracle, MS SQL Server, MS SharePoint
Business Challenge
The client used a limited number of applications to source data from multiple types of databases. The outdated system slowed responses to critical requests. It also faced challenges in executing complex business rules. Owing to the lack of a centralized data warehouse, its data analytics could not deliver meaningful insights. Maintenance costs were also high.
The goal was to streamline the number of data sources, create a single store for data analytics, and reduce overall costs.
Solution
- Developed a customizable ETL architecture to pull data from any type of data source
- Created fully automated workflows using AWS Glue to transfer data between Stage, ODS and DWH instances
- Built a single source of information for data analytics
- Developed data analytics dashboards in Power BI
- Enabled system to perform complex business rules on the fly by integrating AWS Glue with stored procedures
Outcomes
- Optimized and consolidated multiple servers into three or fewer
- Reduced risk involved in maintenance of unsupported and dated database servers
- Improved data processing and data transfer by automating workflows
- Enhanced quality by using a single source of information for data analytics and applications
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Reuters – The Future of Insurance 2026
Reuters – The Future of Insurance
Connect with Venkat Laksh, our Head of Insurance IT Sales, at the 2026 FOI forum to learn how insurers are fusing advanced, AI-driven technologies and other enterprise growth areas.
Reuters Events hosts this year’s Future of Insurance (FOI) forum on June 25-26, 2026, at the Marriott Marquis Hotel in Chicago, Illinois. FOI is a premier North American industry event where more than 500 insurance leaders come together to discuss and align key topic areas of technology, products, customers and risk. The primary themes of this year’s FOI sessions are turning strategy into growth, building the digital backbone, elevating customer experience, and ensuring risk readiness.
Iris provides Insurtech services to leading insurers, in property, casualty, specialty, life and annuity, and other sectors, that result in measurable positive outcomes in these areas. Venkat Laksh, our Head of Insurance IT Sales, is attending FOI 2026 to share Iris client success stories and the value derived from our advanced AI-powered capabilities, domain expertise, and collaborative, client-centric approach. Learn from Venkat how partnering with Iris and applying our solutions in Agentic and Generative AI/ML, Application Engineering and Modernization, Cloud and Data Engineering, can advance the digital transformation and strategic growth goals of your enterprise.
You also can contact our InsurTech team, including Abhineet Jha, Head of Insurance IT Services, and Client Partners Glenn DeGeorge, Parijat Sharma, and Vaibhav Brajesh and Delivery Partner, Mayank Khanna, to discuss your technology objectives.
Learn more about our Insurance Technology Services and Generative AI Experience.
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Get in touchJoin us for InsurTech Insights USA
Join us for InsurTech Insights USA
Meet our insurance IT pros at InsurTech Insights in NYC to learn how our advanced, AI-driven technology solutions benefit leading insurers.
InsurTech Insights, billed as the USA’s leading Insurtech conference, is June 3 & 4, 2026, at the Javits Center in New York City. More than 400 speakers and 6,000 attendees, comprised of industry and technology leaders and innovators, gather to discuss the business, consumer and technology trends impacting the insurance landscape. The organizers note that the industry is facing one of the most disruptive periods in its history due to the evolution of advanced technologies such as AI, Machine Learning, Internet of Things, blockchain and data analytics. Hence, improving customer service and competitiveness through digital transformation is critical.
Meet up with Venkat Laksh, Head of Insurance IT Sales, and Abhineet Jha, Head of Insurance IT Services, at InsurTech Insights, for insights on how Iris’ technology advances and AI capabilities are benefiting our insurer-clients and can support your objectives. Our clients include leading companies in the Life & Annuities, Group Benefits & Wellness, Property & Casualty, Investment & Asset Management, and Specialty Insurance sectors. There are session tracks focusing on all these areas, plus claims, distribution, innovation, technology, and underwriting at the conference.
Iris provides mission-critical solutions in Agentic and Generative AI; Data & Analytics; Application, Cloud and Quality Engineering; and Automation that deliver measurable beneficial outcomes for insurers - in cost-efficiency, compliance and risk assessment, claims processing and underwriting, time-to-market, and customer engagement.
Connect with Venkat and Abhineet at InsurTech Insights or after, or contact our team of Insurance IT professionals, including client partners Glenn DeGeorge, Parijat Sharma, and Vaibhav Brajesh, and delivery partner, Mayank Khanna, at any time to discuss and get help with your digital transformation goals.
Learn more about our Insurtech client successes and services here: Insurance Technology Services | Iris Software.
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Get in touchA smart catalog for fast, trusted data output
Business catalog with AI-enhanced search and discovery streamlines data access, compliance and insights.
Client
An educational testing and assessment organization
Goal
To build and leverage a business catalog as a cost-effective solution for smart, user-specific output across varied datasets
Tools and Technologies
AWS Data Lake and Glue, Amazon S3 and Redshift
Business Challenge
The client needed a business catalog to enable faster discovery and better understanding of datasets in a cost-effective manner, while also generating user-specific outputs for authorized individuals. The initiative began as a pilot using a select set of data sources.
Solution
- Leveraged existing AWS Data Lake and Glue catalog for extended use
- Integrated native S3 and Redshift with the catalog
- Implemented pre-defined Glue data quality rules reporting for assets to generate a trust index before subscription
- Enhanced search and discovery with AI-generated asset metadata and summaries
- Enabled seamless authentication and authorization through SSO integration
- Automated workflow-based data access management, with human intervention only at approval stage
- Designed REST API-driven onboarding process
Outcomes
- Enabled discovery of new datasets through search and subscription
- Simplified access to reliable datasets, enhancing data science and BI for generating insights
- Established a compliance framework aligned with organizational standards
- Accelerated and improved decision-making through access to trusted data
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High-Performance Engineering for EdTech
Comprehensive software engineering—from workforce assessments to cloud-native platforms—using agile teams to drive robust, global, secure, data-driven learning
High-Performance Engineering for EdTech
Comprehensive software engineering—from workforce assessments to cloud-native platforms—using agile teams to drive robust, global, secure, data-driven learning
Scalable EdTech Engineering Solutions Experience
Cloud Platform Engineering
with Proven Reliability
Develop integrated, scalable platforms with cloud and containerization initiatives, including cloud engineering, DevSecOps, refactoring, cloud optimization, SRE and CI/CD pipeline automation with infrastructure provisioning
Smart Solutions for
Process Automation
Build smart systems to streamline and automate workflows across multiple processes and domains with common utilities, smoother data transfers, improved analytics and consolidated reporting and output
Advanced Product Engineering
with Seamless Integration
Engineer advanced product solutions including multi-tenant platforms, DataOps centers, cloud and AWS containerization using cloud-based, open platforms and low-code apps to ensure smooth integration at scale
App Modernization with
Responsive UI / UX
Modernize legacy apps with streamlined delivery and enhanced UI/UX with responsive, multi-channel design using semi-automated engineering and other advanced solutions with built-in scalability
Data Storage Upgrades
with Smart Analytics
Revamp data infrastructure with cloud-based data repositories, centralized, operational platforms, smart monitoring and tracking to build and deploy intelligent data products and actionable insights
Value We Provide
Deep EdTech Expertise
Our engineering teams leverage extensive, cross-sector EdTech experience—from K-12 to higher education—to build innovative, scalable, and globalized learning solutions.
Global Agility,
Collaborative Innovation
With a global network, adept and focused teams, and partnership approach, we are empowered to innovate and customize solutions, allowing us to rapidly scale systems or add features to meet specific needs.
Excellence Through
Cutting-Edge Technology
By integrating advanced cloud and microservices architectures, we deliver scalable, data-driven EdTech solutions designed to meet long-term resilience, digital transformation, and business value objectives.
Client Success Stories
How Gen AI can enhance software engineering
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AI-Powered Learning for Smarter Outcomes
Student performance and outcomes are enhanced with intelligent automation and adaptive learning systems that deliver personalized content based on AI-driven analytics
AI-Powered Learning for Smarter Outcomes
Student performance and outcomes are enhanced with intelligent automation and adaptive learning systems that deliver personalized content based on AI-driven analytics
AI-powered EdTech Experience
Scaling Data Intelligence
with AI-driven Systems
Smart systems leveraging AI-driven document summarization and automated data extraction to enhance data processing and insights to streamline business and learning operations for institutional transformation
Intelligent Process
Automation Implementation
AI tools are harnessed to automate multiple processes across learning, evaluation, research and admin functions to build and deploy faster, smarter and cost effective solutions across departments and at scale
Persona-based
Engagement Models
Using data analytics derived from behavior-mapping across digital journeys to build specific student persona models and adapt learning content and platforms to individual needs for greater engagement and outcomes
AI-powered
Content Modules
Utilize the latest developments in AI tech to generate audio and video learning modules and teaching aids based on pre-defined scripts, yet aligned with varying teacher personas, voice and behavior patterns
Value We Provide
Smart EdTech Transformation
Engineering teams with broad capabilities and training that have delivered many innovative technology solutions during two decades of serving clients in this sector.
Measurable AI Outcomes
Adopting AI-powered tools to build, integrate and scale data and analystics and automation processes with a flexible, yet structured approach to deliver real business value.
Productivity Gains
and Cost Savings
Integrating AI across enterprise segments and engineering life cycles provides productivity gains and cost savings from streamlined systems and improved data quality, time-to-market, decision-making, cost efficiency.
Client Success Stories
How Gen AI can enhance software engineering
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Re-engineering institution-level learning
360-degree modernization of an educational institution’s digital tech ecosystem using AI-enabled automation and cloud-based tools to build integrated operations
Re-engineering institution-level learning
360-degree modernization of an educational institution’s digital tech ecosystem using AI-enabled automation and cloud-based tools to build integrated operations
Enterprise-grade EdTech Experience
Modernizing DevOps
Platforms Using Cloud
End-to-end enterprise digital pipeline upgrades that retain the existing core with cloud-based tools and automated DevOps to deliver integrated systems, scalable platforms, and transformed user experiences
Reengineering Applications
and Products
A digital transformation journey by completely re-architecting and redesigning apps, products and platforms for all-round enhancement across operations, functions and divisions and to meet new requirements
Migrating APIs to
Modern Gateways
Cloud migration strategy is revamped to redevelop APIs - web and mobile - across learning, scoring, reporting, certification and administrative functions for faster and smoother delivery and future scalability
Streamlining Data
Storage and Analytics
Transform your data infrastructure, engineering, and operations, to build and deploy intelligent data products and canonical models with user-specific dashboard access for performance optimization and actionable insights
Value We Provide
Deep Understanding
of EdTech Transformation
A long history of developing efficient, low-cost, innovative solutions for EdTech enterprises and global learning platforms, and thus unmatched expertise and insights.
Enhanced Student Engagement
Transformation of enterprise digital infrastructure with upgraded and user-friendly platforms, APIs and UI-UX leads to a jump of 30% or more in student engagement.
Integrated Learning Experience
Enterprise-wide transformation delivers a smooth and uniform with experience across multiple modules and departments, enhanced satisfaction and retention levels.
Agile, Future-ready Enterprises
Streamlined data storage, collection, and intelligent analytics and deployment of modern infrastructure transforms the institution into an agile organization that is ready to adapt and scale.
Client Success Stories
How Gen AI can enhance software engineering
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Secure, compliant
high-access systems
Cloud-based tech solutions offering ease of access across devices and locations, with high data security and strict regulatory compliance
Secure, compliant
high-access systems
Cloud-based tech solutions offering ease of access across devices and locations, with high data security and strict regulatory compliance
Secure, Cloud-based Modern Education Experience
Ensure Multi-device,
Multi-location Compatibility
Implement AWS cloud-based solutions with installers for local servers, admin stations, verification tools, and more, using responsive, React-based UI to ensure seamless access across multiple digital channels and geographies
Secure API-based Access
to Personal Data
Build APIs to provide regulated, view-only access to student records and related datasets across platforms, ensuring adherence to privacy regulations and other compliance norms
Role-based Authorized
Access Management
Create seamless authentication and authorization systems with appropriate restrictions, and develop user-friendly interfaces for role-specific navigation and defined user-specific output
Rigorous Security Testing
Specialized security testing for infrastructure, web applications and web services to ensure robust all-round protection
Value We Provide
Deep Understanding of
the EdTech Sector
Decades of experience across the rapidly-changing EdTech sector gives us an edge in developing broad-based solutions and customizing them to specific institutional needs.
Tech Expertise in
Security Solutions
Engineering teams keep abreast of the latest developments in digital security, and use the shared experience of deployments across critical financial and industrial sectors to build robust, compliant security networks.
Speed With Security
in Sharing Data
APIs and cloud-based solutions offer authorized users real-time access to data with specially-designed user-friendly UI-UX modules and dashboards and built-in security protocols to safeguard privacy and ensure compliance.
Scalability for Growing
Data Volumes
Engineering solutions include features that enhance flexibility to deal with data and usage surges during peak load periods at multiple points in the academic cycle.
Client Success Stories
How Gen AI can enhance software engineering
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Our experts can help you find the right solutions to meet your needs.
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